Refund Policy

At Iconic Lips, we strive to ensure your complete satisfaction with our products. However, due to the nature of our beauty products, we operate a strict no-refund policy. Refunds will only be issued if the product arrives damaged or defective.

To be eligible for a refund due to damage or defect:

1. You must notify us within 14 days of receiving your order.

2. Provide photographic evidence of the damaged or defective product.

3. Return the product to us if requested.

Once we receive and inspect the item, we will process your refund or replacement. Please contact us at contact@iconiclips.co.uk to initiate a refund request.

Please note: We do not offer refunds for change of mind, incorrect shade selection, or if the product does not meet your expectations.